3.9 / 5

Regain

Overview

Regain is an online platform dedicated to providing relationship counseling, specifically tailored for couples. It operates under the umbrella of BetterHelp, one of the most prominent online therapy providers, and is designed to help couples navigate relationship challenges through accessible, professional therapy.

Regain offers a flexible and convenient way for couples to engage in therapy, with a wide range of licensed therapists available to address various relationship issues. The service is accessible worldwide, making it a viable option for those who may not have easy access to traditional, in-person couples therapy.

How It Works
Getting started with Regain involves a quick and straightforward process. The initial step is a comprehensive questionnaire designed to understand your relationship status, therapy needs, and preferences. This information helps the platform match you with a therapist who best suits your situation.

Once matched, couples have access to a discreet virtual “room” where they can communicate with their therapist via messaging at any time. This room serves as the hub for your therapy sessions, allowing for ongoing dialogue between you, your partner, and your counselor. Additionally, you can schedule live sessions via video, phone, or chat, depending on your preferences and needs.

Therapists on Regain are required to have a minimum of a Master’s degree, at least three years of experience, and state accreditation, ensuring that clients receive professional and qualified support. The platform offers flexibility in communication methods and the option to switch therapists if needed, ensuring that you can find the right fit for your relationship.

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Regain Pros

1. Accessibility and Convenience: Regain offers therapy that can be accessed from anywhere with an internet connection. This is particularly beneficial for couples in long-distance relationships or those with busy schedules.

2. Qualified Therapists: All therapists on the platform are licensed and have significant experience, ensuring that clients receive professional guidance tailored to their relationship needs.

3. Flexible Communication: Couples can communicate with their therapist via messaging, live chat, video, or phone calls, providing flexibility in how they receive support.

4. Privacy and Security: Regain takes privacy seriously, offering 256-bit encryption for all communications. Clients can also choose to remain discreet, using a nickname instead of their real name during sessions.

5. Cost-Effective: With pricing ranging from $65 to $100 per week, Regain is more affordable than many traditional in-person therapy options. Financial aid is available for those who qualify, making it accessible to a wider audience.

6. Global Availability: Regain’s services are available worldwide, making it an excellent option for couples regardless of their geographic location.

7. Additional Resources: Beyond therapy sessions, Regain offers extra features like journaling, educational classes, and group webinars at no additional cost, adding value to the subscription.

Regain Cons

1. No Insurance Coverage: Regain does not accept insurance, which might be a drawback for some users. However, the service’s relatively low cost and availability of financial aid help mitigate this issue.

2. Therapist Fit: While Regain offers a wide range of therapists, finding the perfect match can sometimes be challenging. Some users report difficulties in finding a therapist that fully meets their needs, which can be a barrier to effective therapy.

3. Billing Issues: A common complaint among users is related to billing, including difficulties in canceling subscriptions or being charged unexpectedly. This is an area where Regain could improve its user experience.

4. Not Suitable for All Situations: Regain is not recommended for individuals in abusive relationships, those in crisis, or those who need therapy mandated by a court. In such cases, in-person therapy or crisis intervention services are advised.

Final Word

Regain offers a valuable and accessible solution for couples seeking therapy, particularly for those who prefer the convenience of online counseling. Its flexible communication options, qualified therapists, and additional resources make it a comprehensive platform for addressing relationship issues. However, the lack of insurance coverage and occasional billing issues are potential downsides that users should consider.

Overall, Regain is a strong option for couples looking to improve their relationship, especially those who value convenience and flexibility. Whether you’re dealing with communication challenges, intimacy issues, or simply want to strengthen your bond, Regain provides a supportive and professional environment to help you achieve your goals.

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Accessibility. Eliminates geographical barriers.

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Our Method

We use a combination of consumer reviews and overall scores from multiple online platforms such as Forbes, Trustpilot, Google, Indeed, Glassdoor, and others to form an overall composite score that shows how well a company not only treats its customers but how they treat their employees as well. Our multiplatform composite score prevents companies from gaming one review-generating platform or another for good scores. We believe this method provides the best overall social proofing.